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Problem

NET-220

Router not responding

Your device has a network address and knows its router, but the router is not answering. The problem is on your local network - the router itself or the link to it.

What to try

  1. Reboot your router and wait a minute for it to come back up.
  2. Move closer to the router to rule out a weak signal.
  3. Check that other devices on the same network are also affected.
  4. If wired, reseat the ethernet cable and adapter.
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WiFi Wise

On-device network diagnostics for iPhone. Find out where your connection is failing and get a status code you can look up or share. Nothing is collected - everything runs on your device.

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